EduAsiaNews, Jakarta – Universitas Pembangunan Nasional “Veteran” Jakarta (UPNVJ) has advanced to the public hearing stage of the 2026 Public Information Transparency Monitoring and Evaluation (KIP Monev), organized by the Central Information Commission of the Republic of Indonesia.
The university qualified for the stage after securing a verification score of 100 in the Self-Assessment Questionnaire (SAQ) assessment, with a final questionnaire score of 80 following the application of assessment weightings.
At the public hearing, held from Nov. 10 to 12, 2026, at the Grand Mercure Kemayoran Hotel in Jakarta, UPNVJ Acting Rector Nur Syarifah, S.H., LL.M., personally presented the university’s commitment, policies, innovations and the impact of public information transparency initiatives across the institution.
UPNVJ’s participation reflects its efforts to strengthen university governance through greater transparency, accountability and a stronger focus on public services. The public hearing is a further assessment stage designed to measure how effectively information transparency has been incorporated into institutional policies and the tangible benefits it delivers to the public.
According to the Central Information Commission, 282 public institutions across seven categories qualified for the 2026 KIP Monev public hearing. The assessment covers three main aspects: leadership commitment, accounting for 50 percent of the score; information transparency policies, 25 percent; and implementation impact, 25 percent. The public hearing accounts for 20 percent of the overall 2026 KIP Monev score.
In her presentation, Nur Syarifah emphasized that public information transparency should not be viewed merely as an administrative obligation, but as an integral part of university governance that upholds institutional integrity and public trust.
“For Universitas Pembangunan Nasional ‘Veteran’ Jakarta, public information transparency is not merely an administrative obligation under the law. It is an essential component of higher education quality and a tangible expression of our State Defense identity in building good university governance that is transparent, accountable and trustworthy,” she said, as stated in the acting rector’s presentation.
The commitment is reflected in efforts to strengthen the institution of the Information and Documentation Management Officer (PPID), align transparency policies with UPNVJ’s 2025–2029 Strategic Plan, and allocate funding to improve public information services.
In 2026, UPNVJ allocated Rp112.492 million for PPID operations and capacity building, as well as Rp200.104 million for public information dissemination and outreach.
In addition to strengthening its policies, UPNVJ has introduced several digital innovations to improve the efficiency of public services.
One such initiative is the development of OneUPNVJ, an integrated portal that brings together more than 29 academic, administrative, personnel and student service systems within a single digital ecosystem.
UPNVJ has also developed the Procurement Management Information System (ProMISe), which integrates eight procurement services, covering planning, vendor selection, tender processes, electronic signatures and digital audits.
Both systems are designed to enhance transparency, efficiency and accountability in the delivery of university services.
To safeguard information, UPNVJ applies a consequence test in accordance with Law No. 14/2008 on Public Information Transparency. Under Rector’s Decree No. 6465/UN61/HK.03.01/2025, the university has identified 29 categories of exempt information to provide legal certainty while protecting the personal data of its academic community.
Digital Information Services and Public Satisfaction
UPNVJ’s progress in information transparency is also reflected in improved accessibility to public services.
According to data presented during the public hearing, UPNVJ recorded 12,295 classified service requests, with 67.9 percent accessed through online channels supported by an artificial intelligence (AI)-powered WhatsApp chatbot.
The remaining 32.1 percent of services were delivered through face-to-face assistance at the Integrated Service Unit (ULT).
For general information requests, new student admissions and tuition fee inquiries, UPNVJ has established an average service response time of 15 minutes.
Service quality is further reflected in the results of a Public Satisfaction Index (IKM) survey involving 234 respondents. UPNVJ’s PPID received a score of 3.56 out of 4.00, equivalent to 88.89 on the converted scale, placing it in category A, or “Very Good.”
The university also recorded 4,763 official information publications across various digital channels as part of its efforts to make information more widely accessible to the public.
Accessibility has also been incorporated into the development of UPNVJ’s public information services. The university’s PPID website provides accessibility features, including screen readers, color contrast adjustments and keyboard navigation.
Campus facilities are also equipped with tactile guiding paths, ramps, wheelchairs, designated parking spaces and accessibility lifts to accommodate persons with disabilities.
Through these initiatives, UPNVJ seeks to ensure that information transparency is measured not only by the availability of documents and the volume of publications, but also by ease of access, service quality and the tangible benefits experienced by the public.
Acting Rector Reaffirms Commitment to Sustained Transparency
In the closing section of her presentation, Nur Syarifah emphasized the importance of making information transparency an instrument for strengthening public trust and improving the quality of higher education governance.
“As a state university carrying the identity of a State Defense Campus, we believe that the greatest value of information transparency lies in public trust. Transparency not only makes UPNVJ’s bureaucracy accountable but also provides certainty in service delivery for all students, lecturers and the wider community,” she said, according to the statement prepared for the acting rector’s closing remarks.
UPNVJ also expressed its readiness to undergo further evaluation and follow up on recommendations from the Central Information Commission as part of its ongoing efforts to improve public information services.
Under Nur Syarifah’s leadership, UPNVJ is reaffirming its commitment to an information transparency agenda focused on digital transformation, strengthening PPID professionalism, personal data protection and inclusive service delivery.
These commitments provide the foundation for UPNVJ to continue developing university governance that is transparent, accountable and delivers tangible benefits to the public.
